A new text message scam is making its way around phones this week, posing as a message from Amazon. The message claims that an item you recently ordered didn’t pass a “routine quality check” or has been recalled. To make things even more suspiciously convenient, the message offers you a full refund—no return required. All you have to do is click a link to claim your money.
Don’t be fooled. This isn’t customer service—it’s a scam.
This type of attack is known as smishing, a form of phishing that uses SMS text messages to trick you into handing over sensitive information. The link included in the message sends you to a counterfeit website that mimics Amazon’s real site with impressive accuracy. Once there, you may be asked to log in or provide personal and payment information. If you do, scammers could gain access to your Amazon account, steal your payment data, or commit identity fraud.
Protect Yourself from Smishing Scams:
Avoid Clicking Links in Unexpected Texts: If you receive a message about an issue with a recent order, go directly to Amazon’s official website or app to check your account. Never trust a link sent via unsolicited text.
Beware of “Too Good to Be True” Offers: Scammers often create urgency by promising effortless refunds or rewards. If it sounds suspiciously easy, it probably is.
Use Built-In Reporting Tools: Most smartphones allow you to mark suspicious messages as spam or junk. Report them and delete the message right away.
Scammers are constantly updating their tactics. Staying cautious and verifying messages directly through official platforms can help you stay one step ahead.